Facilities Manager

Roseburg, OR
Full Time
Umpqua Community Property Management
Manager/Supervisor

NeighborWorks Umpqua is a rural-focused housing and community development corporation committed to promoting opportunity for all. We do this by providing quality housing, community development, property management, financial services, education, and advocacy in order to attain economic, social and environmental sustainability, and equity.

We are looking for a Facilities Manager that will be responsible for overall maintenance operations, repairs, and upkeep of a group of properties that include, residential apartment buildings, commercial spaces, and single-family homes. This position is responsible for directing, negotiating, organizing, and supervising service providers, contractors, and internal maintenance staff toward the accomplishment of the company’s “key goals” and objectives listed below by use of effective financial management and optimum utilization of personnel and resources.

Essential Duties and Responsibilities

  • Oversight of NeighborWorks Umpqua properties with regards to curb appeal and maintenance to ensure they are in superior condition.
  • Increasing property management profitability and sustainability through efficient preventative maintenance and repairs.
  • Work with contractors/labor providers when outsourcing is necessary, preparing scopes of work, compare/negotiate bids, follow up with inspections of work during and at completion.
  • Supervise, assign work to maintenance employees, and inspect for completion of tasks in a professional and workmanlike manner.
  • Determine material, equipment, and supplies to be used. Transfer equipment and personnel from one property to another as necessary. 
  • Ability to master property management software (facilities) to ensure that all personnel are using the software to its fullest potential, including the tracking of personnel time, parts inventory, repairs and billing.
  • Keep accurate records using the facilities portion of the property management software.
  • Complete personnel reviews, address staff issues, and create a healthy work environment.
  • Enforce and follow all company policies and procedures in designated area of responsibility.
  • Maintain confidentiality regarding staffing and residential information.
  • Conduct regular property inspections, ensuring routine maintenance work is completed timely, accurately, and within budget.
  • LEAN and Green coordinator for all properties including but not limited to implementing, training staff, and enforcing of using LEAN and Green practices.
  • Administers and ensures compliance with safety policies and participates in the NWU safety committee.
  • Preforms other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities):

Minimum Education, Training, and Experience Requirements:

  • Associates Degree or High School diploma/GED plus equivalent professional level experience.
  • 4 years’ experience in construction or facility maintenance.
  • A minimum of 2 years supervisory experience.
  • Formal training in related fields will substitute on a year for year basis.
  • Working knowledge of Microsoft Office and property management software (Yardi) preferred 
  • Possess a valid Oregon Driver’s License with a driving history that is acceptable with NWU’s insurance provider.

Knowledge and Skills:

  • Ability to recognize electrical, plumbing, and mechanical malfunctions or equipment failures.
  • Proficient with office equipment such as personal computer, copy/fax machine, and calculator.
  • Experience with Microsoft Office, and able to quickly learn new software programs.
  • Willingness, and sensitivity to work with a diverse, low-income, multi-ethnic population.
  • Sound judgment, excellent assessment, and problem-solving skills.
  • Work effectively in teams or independently.
  • Dependability, initiative, and follow-through.
  • Effective writing, communication, and organizational skills.
  • Effectively manage time and paperwork.
  • Respond appropriately in pressure situations; possess an even temperament and strong “people” skills with commitment to customer service
  • Interface effectively with property management and other staff.
  • Knowledge of HUD Uniform Physical Conditions Standards
  • Knowledge of Housing Quality Standards
  • Knowledge of residential property management and building systems
  • Add, subtract, multiply, divide, and calculate decimals, ratios, percentages, and fractions.
  • Use independent judgment on routine situations, such as evaluating implications of proposed procedures, policies, and plans.
  • Comprehend and correctly use informational documents including budgets, financial reports, occupancy reports, bids, contracts, and meeting minutes.
  • Communicate effectively with co-workers and staff at all levels, residents, vendors, government officials, both verbally and in writing.
  • Keep abreast of changes in policy, methods, operations, etc... As they apply to property management operations and activities.

Physical Requirements and Work Environment:

  • Ability to perform medium to heavy work involving sitting, standing, walking, lift to 75 pounds and lifting equipment.
  • Ability to use a variety of hand and power tools necessary to perform mechanical, carpentry, electrical, plumbing, and other building repairs, and maintenance work.
  • Ability to operate a variety of landscape equipment including a lawn mower, weed eater, blower, shovels, rakes, etc.
  • Ability to move objects, occasionally requiring the exertion of considerable force.
  • Exert physical effort involving moving around buildings, climbing stairs, moving from one area to another or standing/sitting for periods of time.
  • Ability to drive motor vehicles, including trucks and maintain good driving record.
  • Ability to operate office equipment such as personal computer, printer/fax, and calculator.
  • Ability to coordinate eyes, hands, and fingers in performing maintenance tasks, word processing, writing, reading, and similar tasks.
  • Visual acuity necessary to inspect buildings and review documents.
  • Hearing acuity sufficient to use a telephone and communicate with residents and staff.
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